PRIVACY POLICY

Last Updated: July 31, 2026

At Eb Behavioral Health, we respect your privacy and are committed to protecting the confidentiality, integrity, and security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information collected through our website, services, and communications.

As a behavioral health provider, we may collect information that is considered sensitive personal data, including health-related information. We are committed to complying with applicable federal and Maryland privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable, and Maryland privacy requirements.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information
  • Name
  • Email address
  • Telephone number
  • Mailing address
  • Date of birth (where applicable)
  • Emergency contact information
  • Information submitted through contact forms, appointment requests, or other communications
Health and Sensitive Information

When voluntarily provided or collected in connection with services, we may collect information relating to:

  • Physical or mental health conditions
  • Treatment history
  • Insurance information
  • Service preferences
  • Other information necessary to provide behavioral health services
Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Website usage and navigation information
  • Date and time of visits
Cookies and Similar Technologies

We use cookies and similar technologies to enhance website performance, measure usage, remember preferences, and improve user experience.

2. How We Use Your Information

We use information only as reasonably necessary to provide requested services and operate our business, including:

  • Providing behavioral health services and related support
  • Scheduling and managing appointments
  • Responding to inquiries and requests
  • Communicating with patients, clients, and website visitors
  • Maintaining records as required by law
  • Improving website functionality and user experience
  • Preventing fraud, unauthorized access, and security incidents
  • Complying with legal, regulatory, and professional obligations
  • Sending marketing or informational communications where permitted by law and with your consent when required

We do not process sensitive health-related information for targeted advertising purposes.

3. Sharing Your Information

We do not sell personal information or sensitive health data.

We may share information with:

Service Providers

Third-party vendors that assist with:

  • Website hosting
  • Information technology services
  • Appointment scheduling
  • Payment processing
  • Administrative and operational support

These providers are contractually obligated to protect personal information and use it only for authorized purposes.

Healthcare and Insurance Partners

When necessary to provide treatment, obtain payment, or support healthcare operations, and as otherwise permitted by law.

Legal and Regulatory Requirements

We may disclose information when required to:

  • Comply with applicable laws
  • Respond to court orders, subpoenas, or legal processes
  • Protect the rights, safety, or property of our patients, staff, or organization
  • Prevent fraud or security threats

4. Consumer Privacy Right

Maryland residents may have certain privacy rights regarding their personal information, subject to applicable legal exceptions. These rights may include:

  • The right to know whether we process your personal information
  • The right to access personal information we maintain about you
  • The right to correct inaccuracies in your personal information
  • The right to request deletion of certain personal information
  • The right to obtain a copy of your personal information in a portable format where applicable
  • The right to opt out of certain processing activities permitted by law
  • The right to be free from unlawful discrimination for exercising privacy rights

To exercise any privacy rights, please contact us using the information provided below

5. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While no method of transmission or storage is completely secure, we take reasonable measures consistent with industry standards and applicable legal requirements to safeguard your information.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Fulfill contractual obligations
  • Comply with legal, tax, regulatory, and professional recordkeeping requirements
  • Resolve disputes and enforce our agreements

When information is no longer needed, it will be securely deleted or de-identified where appropriate.

7. Children’s Privacy

Our website is not intended for children under 13 unless access is provided through a parent, guardian, or authorized representative. We do not knowingly collect personal information from children except as permitted by law and in connection with behavioral health services.

8. Cookies and Website Analytics

You may configure your browser to refuse cookies or alert you when cookies are being used. Please note that some website features may not function properly if cookies are disabled.

We may use analytics tools to understand website performance and improve services.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or business practices.

Any revisions will be posted on this website, and the “Last Updated” date will be revised accordingly. Continued use of our website or services following the posting of changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

EB Behavioral Health
[240-633-9220]
[info@ebbehavioralhealth.com]